Although satellite Internet connection is one of the most hassle free options that you have when compared to cable Internet or phone Internet connections, there is no denying the fact that there you will have to troubleshoot occasionally. What should you do in that case? Call your technician and wait for him to turn up? There is another option. With the basic knowledge of Internet and computer, you can troubleshoot your satellite Internet connection yourself even before the technician turns up. Here are 2 tips to go around doing the same:
1. Check For Obstructions
When you hook to the satellite Internet, your satellite dish installed atop your home is the receiver of the signal from the assigned satellite. This needs to have an uninterrupted access to the signal in order for your Internet to work properly. This is the first thing that you need to check when you face troubles with your Internet connection.
Check that there is nothing obstructing the satellite dish from getting the signal. You will need to remove any such obstacle from the path of the dish if any, or realign your dish. This obstruction can include anything from debris on the dish to branches or other constructions in the way of thee dish. Get rid of the obstruction or realign the arm of the dish to get rid of this problem.
2. Weather Issues
There can be problems in the reception of the signals from the satellite to the satellite dish in your home if there are some static related weather issues. This information is usually uploaded in the administrative management section of the satellite service provider. Go to the web browser and login into the service provider’s administrative management section in order to see whether there is any such notice. Remember that the weather might be perfect in your area, but bad weather at the center of operations of the service provider might be affecting the reception.
In case you test the above two aspects of your satellite Internet connection and still experience the problem, the problem might be with the hardware at your end. Check your computer’s data card, modem wires and other network related aspects in order to find the source of the problem and troubleshoot it accordingly. Also don’t forget to check the system software and ensure that your IP address is in place in order to handle the problem.