How To Factory Reset Blackberry Bold 9700 In 3 Ways

Here’s a quick step-by-step way on how to factory reset Blackberry Bold 9700 if you want to erase all the data stored on your smartphone and make it as good as new. If you are planning to reformat or factory reset Blackberry phones, it will delete all your stored data and restore the phone to its original state when you first bought it from your local store. You can also use this procedure on almost any Blackberry handset you have for as long as you have what is required before resetting your smartphone.  “Why do you I need to erase all the data from my Blackberry and reset it back to its factory default setting?” – maybe you are asking this question unto yourself. Well, there are a lot of reasons that I could think of but here are some of them from which are my personal reasons:

  • I need to refresh or factory reset Blackberry smartphone;
  • I need to give my Blackberry handset to the company;
  • I need to hand this over to my parent, sibling or friend as a gift;
  • Someone gave me a Blackberry as a gift.

While I can go on and on with the possibilities, it only boils down to one thing  and that is the need to wipe out all the data inside the Blackberry handset.

So how do we proceed on wiping all or erasing all the data such as my contacts, SMS messages, emails, photos, videos, settings and all other things on my Blackberry Bold 9700? First you must have the following before you can successfully reset your Blackberry:

  • Blackberry USB cable
  • A computer – desktop computer/Mac
  • Blackberry Desktop Manager (download)

Factory Reset Blackberry Bold 9700

DISCLAIMER:

The author of this article will not be held responsible if you accidentally brick or damaged your Blackberry handset. The procedure here has been tested and it has been proven working. Also, if you are uncertain with what you are about to do then STOP! This procedure will DELETE or ERASE all the data from your smartphone. So you need to be 100% that you wanted to proceed. For as long as you followed the instructions then you are good to go.

Once you have all of those aforementioned, ensure that you have successfully installed the Blackberry Desktop Manager on your computer.  I already have on my computer and the version I am using is Blackberry Desktop Software version 6.1.0.36.

Blackberry Desktop Software version 6.1.0.36

You actually have three ways to delete all the data from your Blackberry Bold 9700 but both of the procedures or steps will require those I’ve mentioned above.  The first one is by using the Blackberry Desktop Manager software and the other one is by executing some command lines on your computer. The last one is to factory reset Blackberry using security wipe. Check each one of the steps below.

Factory Reset Blackberry Using Desktop Manager software

1. Open your Blackberry Desktop Manager;

2. Connect your Blackberry Bold 9700 into your computer with the USB cable;

3. From you Blackberry Desktop Manager, click on Device and then Delete Data;

Blackberry Desktop Manager Software Delete Data

4. Then select one of the two options whether you want to delete all the data or select only which data from your Blackberry you wanted to delete;

Delete Device Data

5. A confirmation pop-up will appear asking if you wanted to proceed with the deletion;

Deletion confirmation

6. Blackberry Desktop Manager software has a fail-safe, so it will offer you to backup first all the data from your Blackberry;

Backup First

7. Once the Backup is completed, click the Close button;

Backup Completed

That’s it! You can now unplug your Blackberry from your computer and confirm that everything has been deleted. You have now factory reset Blackberry using the Blackberry’s own application.

Here’s another procedure but with this one, although the steps are “SO” quick and easy, it will not ask you to backup your data. You will only do this if you are sure that you no longer need whatever there is on your Blackberry Bold 9700 handset. Otherwise, you may want to read my other article on How To Backup And Restore Blackberry Bold 9700 – Messages And Contacts.

Factory reset BlackBerry Using Command Prompt

With the following steps, it will totally reset your Blackberry Bold 9700 without any messages to prompt you whether you wanted to back-out or rollback.  This is a one-time shot without turning back – so I am reiterating to you and encouraging you to backup first your smartphone.

  • Windows Operating System 32-bit
  • Windows Operating System 64-bit
  • For Mac users

Windows Operating System 64-bit (Windows XP, Windows Vista, and Windows 7)

1. Connect your Blackberry Bold 9700 to your computer using the USB cable;

2. On your computer, click on Start > Programs >Accessories > Command Prompt – (You must have administrative rights before you proceed).  Another and quickest way is to press the following keys Windows+R simultaneously and then type cmd. The result will be the same, it will open the DOS command prompt;

3. On the DOS command prompt, go to the directory where the “Research In Motion” was installed – i.e.

cd C:\Program Files\Common Files\Research In Motion\Apploader

then press the Enter key.
4. Once you are inside the directory, type

loader.exe /resettofactory

and then press Enter.

Windows Operating System 32-bit (Windows XP, Windows Vista, and Windows 7)

1. Connect your Blackberry Bold 9700 to your computer using the USB cable;

2. On your computer, click on Start > Programs >Accessories > Command Prompt – (You must have administrative rights before you proceed).  Another and quickest way is to press the following keys Windows+R simultaneously and then type cmd. The result will be the same, it will open the DOS command prompt;

3. On the DOS command prompt, go to the directory where the “Research In Motion” was installed – i.e.

cd C:\Program Files (x86)\Common Files\Research In Motion\Apploader

then press the Enter key.
4. Once you are inside the directory, type

loader.exe /resettofactory

and then press Enter.

For Mac Users

1. Connect your BlackBerry Bold 9700 smartphone to the Mac computer.

2. Close the BlackBerry Desktop Software if it is open on the Mac computer.

3. On the computer, click on Go > Applications > Utilities > Terminal.

4. Type

cd /Applications/BlackBerry\ Desktop\ Software.app/Contents/MacOS/

and press Enter.

5. Type

./bbdm resettofactory

Basically, that’s it! Here’s a screenshot when I deleted and reset back to factory default settings my Blackberry Bold 9700.  As you can see it’s a straightforward procedure that is why I am encouraging you to do a backup first.

Delete Data From DOS Command Prompt

 

Factory Reset Blackberry with Security Wipe

Upon checking my Blackberry Bold 9700, there’s another way to wipe out all the data from the device.

1. Go to your Blackberry Options > Security > Security Wipe;

2. Select which one you wanted to wipe out by ticking the check boxes;

3. Type blackberry and click Wipe Data.

security wipe

There you have it, the 3 quick ways to delete the data or factory reset Blackberry Bold 9700. I hope the following steps above helps you with clearing and cleaning your phone.

If you have any more other ways to factory reset Blackberry devices, please fell free to share.

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About
Arsie also known as RC, professionally, is a Software Test Engineer (STE) from an outsourcing company based here in the Philippines. At the same time, he is also a freelancer tech blogger who writes any news, updates, current events, tricks, tips, and even reviews in the world of Information Technology. You can contact Arsie through our Eyes4Tech Contact page. Or you can also follow his updates on Facebook, Twitter or Google+.

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2 Responses to “How To Factory Reset Blackberry Bold 9700 In 3 Ways”

  1. jxdofficial

    Aug 08. 2014

    Copy that, thanks for sharing

    Reply to this comment
  2. lucy

    Oct 22. 2015

    thanks.. i hope it work for me..

    Reply to this comment

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